01. Legal notice

LEGAL NOTICE

Site presentation

In accordance with Luxembourg legislation, which is based on European directives concerning digital services, the information relating to those involved in the site for its creation and management is as follows:

Owner: Le Pays Imaginaire
Director and publication manager: Maëlle Monnot Milloux
Legal form: SARL
Share capital: 12 000€
Registered office: 46 rue de l’usine, L-4490 Belvaux, Luxembourg
Registration: RCS: B265114
Phone: +352 26 89 87 30
Email: direction@lepaysimaginaire.lu

Creator and Webmaster: Luc Albertini
Publication manager: Maëlle Monnot Milloux
Host: OVH 2, rue Kellermann, 59100 Roubaix

Terms of use

Use of the website www.lepaysimaginaire.lu implies full and complete acceptance of the general terms of use described below, which may be modified at any time. Users are therefore invited to consult them regularly.

Intellectual property

Maëlle Monnot Milloux owns the intellectual property rights or usage rights for all elements accessible on the site, including texts, images, graphics, logos, icons, sounds and software. Any reproduction, modification, publication or adaptation of all or part of the site elements, by any means or process whatsoever, is prohibited unless prior written authorisation has been granted. Any unauthorised use of the site or of any of the elements it contains will be considered an infringement and prosecuted in accordance with the provisions relating to intellectual property rights.

Limitation of liability

The user of the website www.lepaysimaginaire.lu undertakes to access the site using recent equipment, free of viruses and with an up-to-date latest-generation browser. Le Pays Imaginaire cannot be held liable for direct or indirect damage caused to the user's equipment when accessing the site and resulting either from the use of equipment that does not meet the specifications indicated above, or from the occurrence of a bug or incompatibility. Le Pays Imaginaire also cannot be held liable for indirect damage (such as loss of market or loss of opportunity) resulting from use of the website www.lepaysimaginaire.lu.

Hyperlinks and cookies

The website www.lepaysimaginaire.lu contains a number of hyperlinks to other sites. Le Pays Imaginaire is not able to verify the content of the sites visited in this way and therefore assumes no responsibility for them.

Browsing the website www.lepaysimaginaire.lu may cause cookies to be installed on the user's computer. To learn more about the use of cookies and how to manage them, please consult our dedicated cookies page.

Applicable law

These terms of use for the website www.lepaysimaginaire.lu are governed by Luxembourg law and the applicable European directives. Any dispute or litigation that may arise from the interpretation or performance of these terms shall fall under the exclusive jurisdiction of the Luxembourg courts.

Glossary

Site owner: Legal manager of the information contained on the website.

Webmaster: Person responsible for technical maintenance and technical updates of the website.

Publication manager: Person responsible for updating content (texts, visuals, multimedia, etc.) on the website.

Host: Website storage space.

User: Internet user connecting to and using the aforementioned site.

Personal information: Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies.

PRIVACY POLICY

Le Pays Imaginaire nursery, established in Belvaux and Soleuvre in Luxembourg, places great importance on the protection of personal data. We undertake to ensure confidentiality, security and transparency in data processing, in compliance with the General Data Protection Regulation (GDPR) and applicable laws.

Data controller

Le Pays Imaginaire nursery is the controller of the personal data collected. For any question or request relating to data protection, you can contact our Data Protection Officer (DPO) at: direction@lepaysimaginaire.lu.

Data collected

We collect and process information such as:

• Children's data: identity, date of birth, medical information, lifestyle habits and development monitoring.
• Parents'/guardians' data: contact details, banking information, legal documents (e.g. custody judgment).
• Employees' data: identity, contractual information, qualifications, medical certificates, emergency contacts.
• Candidates' data: CV, cover letter, administrative documents required for recruitment.
• Technical data: IP address, cookies, session logs when browsing our site.

Purposes of processing

Personal data is used for:

• Service organisation: management of care, children's needs and communications with families.
• Administration and invoicing: management of contracts and payments.
• Recruitment and HR management: management of applications, employment contracts and staff administration.
• Security: management of access to premises and protection of people.
• Communication: informing families about services, activities and children's follow-up.

Legal bases

We process personal data on the basis of consent, contractual performance, legal obligations, and our legitimate interest in the safety and wellbeing of children.

Data retention

• Children: data kept for up to 5 years after departure.
• Parents: tax information kept for 10 years.
• Employees: files kept for 10 years after the end of the contract.
• Browsing data: kept for 12 months.

Data sharing

We share data only when necessary:

• Processors: service providers who guarantee an adequate level of protection.
• Authorities: in accordance with legal obligations.

Data security

We use strict technical and organisational measures to ensure data security: encryption, restricted access and access control.

Rights of individuals

You have rights of access, rectification, erasure, restriction and portability of your data. To exercise them, contact our DPO.

Changes

We may update this privacy policy. Any change will be communicated via our website.

In the event of a breach

We will inform the Commission Nationale pour la Protection des Données (CNPD) within 72 hours in the event of a data breach.

Contact: Maëlle Monnot Milloux — direction@lepaysimaginaire.lu

COOKIE POLICY

Le Pays Imaginaire nursery uses cookies on its website to improve the user experience, optimise site performance and personalise content according to visitor preferences. This policy describes the types of cookies we use, the purposes for which we use them and users' rights regarding cookie management.

What is a cookie?

A cookie is a small text file sent by a website and stored on the hard drive of your device (computer, tablet, smartphone) during your visit. Cookies allow a site to recognise your device and store certain information, such as your browsing preferences or login information.

Types of cookies used

We use different types of cookies to improve the services provided through our website:

• Strictly necessary cookies: these cookies are essential to enable the site to function properly. They allow you to access basic services and features, such as session management and secure browsing. They do not collect personal information for marketing purposes.
• Performance and analytics cookies: these cookies collect anonymous information about how visitors use our site (for example, the most visited pages) and help us improve site performance. This data is aggregated and does not directly identify users.
• Functional cookies: these cookies make it possible to remember your choices (such as language or the region where you are located) and provide improved and personalised features.
• Advertising cookies: these cookies may be used to display advertisements tailored to your interests based on your browsing activity on our site or on other sites.

Consent to the use of cookies

In accordance with Luxembourg and European regulations (ePrivacy Directive and GDPR), users' explicit consent is required for the use of non-essential cookies (for example, analytics and advertising cookies). When you visit our site for the first time, a cookie banner is displayed to inform you of the use of cookies and to request your consent.

You can accept or refuse non-essential cookies, and change your preferences at any time through our cookie management tool available on our site.

Cookie management

You can manage cookies directly through your browser settings or through our cookie management tool. Here is how to proceed:

• In browser settings: you can configure your browser to block or delete cookies. Each browser is different, but cookie management options are generally found in the “Options”, “Preferences” or “Privacy settings” sections of the browser menu.
• Through the cookie management tool: you can change your cookie preferences on our site at any time by accessing our cookie management centre, available via a link at the bottom of each page of our site.

Cookie retention period

The cookies used on our site have a limited retention period. Strictly necessary cookies are stored for the duration of your session. Other cookies (for example, analytics and advertising cookies) are kept for a maximum period of 12 months, from the date they are collected.

User rights

In accordance with the GDPR, you have the right to:

• Access the personal data collected through cookies.
• Request deletion of non-essential cookies and associated personal data.
• Withdraw your consent at any time regarding the use of non-essential cookies.

For any request or question concerning the use of cookies, you can contact our Data Protection Officer (DPO) at the following address: direction@lepaysimaginaire.lu.